Alta Bates Summit Medical Center

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Tele-Care Program

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Tele-Care has been serving members of our community since 1970. Through our daily phone service, our clients receive caring support, concern and friendship from dedicated volunteers, 365 days a year.

Our program of caring encourages and supports our clients' connections to our community, helps them stay in their own homes as long as possible and provides resources and referrals when necessary.

Tele-Care comforts clients and their families and has often saved lives, but more importantly, it offers a life-affirming service based on kindness and friendship. To join Tele-Care, whether as a client or a volunteer, is easy - all you have to do is call.

  • Who's Eligible?
  • How it Works
  • How to Enroll
  • How to Volunteer

Who's Eligible?

If you live alone, are homebound, disabled, or convalescing from an illness, especially if you are retired, widowed, or a senior citizen, Tele-Care can be a source of comfort to you. Residents of Alameda and Contra Costa counties are eligible to participate in the program.
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How it Works

A Tele-Care volunteer will call you each morning that you specify (including weekends and holidays) at a pre-arranged time. If they are unable to reach you, the Tele-Care volunteer will attempt to phone your designated alternate contact (a neighbor or relative, for example) who can go to your home to check on you personally. Contact between Tele-Care volunteers and our members is by telephone only.
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How to Enroll

Call the Tele-Care office Monday through Friday between 8:30 a.m. and 11:00 a.m. at (510) 204-4487. You may also leave a message at any time.

You will be sent program information and a registration form. You will be asked to provide some basic information, including the names of two or more alternate contacts. With your consent, your family, a case worker, or friend can enroll you. All information provided is kept confidential.
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How to Volunteer

If you are interested in becoming a Tele-Care volunteer, we welcome your call for more information. All calls to clients are made in the morning, and from our Berkeley location.
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Woman on the Telephone
"Tele-Care means a friendly voice on the phone every morning, just being there for me, through sickness and health, depression and joy, emergencies and clear sailing."
   - Tele-Care Member

Call the Tele-Care office Monday through Friday between 8:30 a.m. and 11:00 a.m. at:
(510) 204-4487.

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